Texarkana Water Utilities

Current Service Interruptions

ENTERED ON: 05/15/2017 4:20 pm
- MESSAGE: Water Main Repair Texarkana Water Utilities (TWU) will be working on College Drive, between the 900 and 1000 block (Texas Blvd and the railroad track), on Tuesday, May16, starting at 8:00 a.m. repairing three water main leaks. TWU will be working on College Drive, at the 1400 block, on Wednesday, May 17. The eastbound lane of traffic will be closed for both repairs. Flaggers will be posted to assist with traffic; workmen will be in the area. We apologize for any inconvenience that this may cause. It is anticipated that this project will be completed by 5 p.m. May 17.

We provide services vital to the health and safety of Texarkana citizens and our customers, the City's efforts toward economic development, environmental protection, and enhancement of quality of life. These services include water supply, treatment, and distribution; and wastewater collection and treatment.

We strive to provide excellent response to the needs of our customers at a fair and reasonable cost through our operations, customer service, maintenance, and support functions. Our products consistently meet higher quality standards than those set by local, state and federal regulatory agencies.

Looking toward the future - We realize that the systems we operate and maintain must meet the needs of future generations, and we plan our efforts accordingly. Our programs are focused on meeting future needs in the most cost-effective manner. Because we function in a world where technology and regulations are constantly changing, we realize that we can be effective only to the degree that we are open to new ideas and challenges.

Texarkana Water Utilities will be closed 5/29/17 for Memorial Day and will reopen as of 5/30/17.

FREE for Texarkana, Texas Residents

An alternative way for residents to get rid of their own bulk waste is by taking it to the New Boston, Texas Landfill. There is NO disposal fee for Texarkana residents for regular household waste (sofas, washer, dryers, etc.). Proof of residency is required by bringing a current water bill and driver’s license. PLEASE NOTE: Construction and remodel debris will not qualify for free disposal and will be charged on a per ton basis.

For questions regarding this service, please call the Landfill.
New Boston Landfill
1030 West U.S. Highway 82
New Boston, Texas 75570
Phone: 903-628-6595

FY 2017 TWU Annual Budget

TWU Annual Budget 2016-2017

2016 Annual Drinking Water Quality Report (Consumer Confidence Report)

View the 2016 Annual Drinking Water Quality Report (requires Adobe Reader)

Let's tackle grease in the kitchen

Control of grease in the kitchen (proper disposal of grease) prevents clogged drains, which are costly to the customer. It also prevents clogged sewer lines, which increase the city's maintenance costs. Grease is the number one cause of sanitary sewer overflows. Sanitary sewer overflows are unsightly, unsanitary and unlawful. They may result in fines to the city.

Let's Tackle the Grease in This Kitchen! English (.pdf)
¡Ataquemos a la Grasa en Esta Cocina! En Español (.pdf)


Code Red - Seconds count in an emergency. Sign up now!

The Cities of Texarkana, Bowie County, and Miller County have instituted the CodeRED Emergency Notification System - an ultra high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the city or county in case of an emergency situation that requires immediate action (such as a boil-water notice, missing child or evacuation notices). The system is capable of dialing 60,000 phone numbers per hour. It then delivers our recorded message to a live person or an answering machine, making three attempts to connect to any number.